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Back Office

ChronoPay supplies merchants with a comprehensive and user-friendly interface that makes it possible to manage easily your transactions and update the account parameters.

ChronoPay's transaction management and reporting tool, provides full visibility of all payments across multiple accounts, payment methods and channels. The transactions are displayed in real time, allowing every transaction request to be enriched with additional data - such as transaction id, customer id, IP address and email address. It is easy and fast to find each transaction.

With SSL-encrypted access to the back office over the Internet, no software installation is necessary.

Overview back office functions

Administration

  • Quick real-time sales overview
  • Set account
  • Change contact details
  • Add websites
  • Add products
  • Search customers
  • Journal of all transactions (authorisations, declines)
  • Overview bank details
  • Generate list of emails of customers
  • Overview expected rebills (per product/ per date)
  • Check rolling reserve status
  • Receive email after successful transaction
  • Receive email after chargeback
  • Receive email with decline reason (optional)
  • Refund a transaction
  • Control panel recurring billing
  • Control panel pre-authorization
  • Entering of transactions authorized by telephone (virtual terminal) (optional)
  • Set payout frequency

Reporting

  • Review of all transactions
  • Overview of payouts
  • Generate transaction overview per date
  • Generate transaction overview per payment type
  • Generate transaction overview per product
  • Generate transaction overview per website
  • Generate transaction overview per transaction type
  • Generate overview chargebacks and reversals

Export

Export transaction data in structured form for reconciliation or import to other internal systems.


Support

  • Open support tickets
  • Customer service for customers
  • Request call back

Statistics

  • Statistics visitors of payment page
  • Compare sales of various websites