The procedure to apply for payment solution with ChronoPay is as follows:
- Please fill in our online application form.
- Once the form is received, our risk department will take a look at your website to determine if the products you sell are being accepted by our bank partners. They will also determine if any additional changes will have to be made on your website before our bank will approve the application;
A few things that need to be included on the website in order for our risk department and the bank to approve the website are; detailed info about product, prices, terms/conditions, refund policy, customer support, shipping info, about / contact us / phone support, (postal box addresses are not allowed, the address mentioned need to be the EU based company address) shopping cart (this does not need to be fully active as you will receive implementation information from ChronoPay once your application is also approved by our bank); - If approved by our risk department, the sales department will send you an offer and will ask for the documentation needed to start requesting approval from our acquiring bank;
- If the documentation is received and approved and any additional changes on the website that needed to be made are done we will send the contract between you and ChronoPay;
- After the contract is received back and no more final changes need to be made on the website we will start the application process with our acquiring bank. We will send the bank all the documentation and information we have;
- If the bank approves the application a contract between you and the bank will be send;
- Once accepted we will send you information on how to implement your website with ChronoPay. Additionally, you will receive the login details to your client admin (backoffice) site.
If you have any further questions please contact our sales department at: Phone: +31 20 7940110 Email: sales@chronopay.com
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