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Fraud prevention

Q: How good is your fraud protection?

A: Among the best in the industry. Our fraud protection software is known as "ChronoMethod". This fraud scrubbing software is proprietary to ChronoPay, having been developed in-house by our own IT department. It is an advanced, rules-based fraud screening application, which is constantly updated with the latest information, data and risk assessment features available in the world. In addition to its own intrinsic risk assessment capabilities, ChronoMethod is interconnected with a number of the most reliable independent fraud-scrubbing engines and databases in the world, such as MaxMind, CyberSource and SharedGlobal.

Q: Do all the solutions ChronoPay offers include fraud screening technology?

A: Yes, they do. In fact, ChronoPay has developed an advanced fraud detection system, known as ChronoMethod, which is an extremely accurate anti fraud technology. We have also integrated a number of known and reputable negative card databases, as well as other advanced technologies to identify and minimize fraud. We are also 3D Secure/ Verify by Visa and MasterCard SecureCode capable. If you do not have a history of fraud and/or chargebacks, you may wish to customize the anti-fraud controls, allowing a higher ratio of your transactions to be accepted. In other words, each Merchant has the option to tighten or loosen the anti-fraud controls to fit their own needs.

Q: Is the customer's credit card data safe with ChronoPay?

A: Yes. ChronoPay is PCI compliant. Such compliance is required of all merchants and service providers that store, process, or transmit credit card data. PCI is the industry standard, which was created in 2004 as a collaboration among the credit card organizations MasterCard International and Visa International, each of which had previously initiated their own security standards. The individual programs, which included Visa Account Information Security (AIS) and MasterCard Site Data Protection (SDP) were incorporated into the PCI standard, creating a single approach to safeguarding sensitive data for all card brands. ChronoPay treats security very seriously.

Q: I read that ChronoPay is PCI compliant. What does it mean?

A: The credit card organizations MasterCard International and Visa International have previously initiated programs like Visa Account Information Security (AIS) and MasterCard Site Data Protection (SDP) in order to further improve the security of card data processing and storage on credit card processing payment systems. PCI Compliancy is the successor of these programs.

To meet the PCI Data Security Standard ChronoPay B.V. must fulfill, among other things, the following requirements: Build and maintain a secure network Protect cardholders data Maintain a vulnerability management programme Implement strong access control measures Regularly monitor and test networks Maintain an information security policy

ChronoPay is listed on the on the following list as provided by Visa Europe: Certified Service Providers List.

Q: Is your payment page secure?

A: Yes, our payment page is secure and complies with all Visa and MasterCard requirements. ChronoPay is PCI compliant. The PCI Data Security Standards were developed by Visa and MasterCard to protect cardholders' transaction information. Our payment page is also certified and tested daily by HackerSafe. This certification assures that the website and services of ChronoPay are automatically checked for any presence of cyber vulnerabilities. E-commerce retailers that employ the online payment services of ChronoPay are included in this certification and may show the HackerSafe logo on their payment pages.

Q: What does the Hackersafe logo mean on your secure payment page?

A: The HackerSafe certification assures that the website and services of ChronoPay are automatically checked for any presence of cyber vulnerabilities. E-commerce retailers that employ the online payment services of ChronoPay are included in this certification and may show the HACKER SAFE logo on their payment pages. This increases the trust of online shoppers.

Q: Does ChronoPay support 3D Secure?

A: Yes, ChronoPay supports 3D Secure; Verified by Visa and MasterCard Secure Code.